Shipping policy
Shipping Policy
1. General Information
- Processing Time: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
- Shipping Restrictions: We do not ship to P.O. boxes, APO/FPO addresses, or any restricted areas. Some products may have additional shipping restrictions due to size, weight, or international regulations.
2. Shipping Methods & Delivery Times
- Standard Shipping: Estimated delivery time, 5-7 business days
- International Shipping: Estimated delivery time, 7-14 business days
3. Shipping Costs
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Domestic Shipping:
- Standard Shipping: [Cost or Free]
- International Shipping: Costs vary based on destination and will be calculated at checkout. Additional customs fees, duties, and taxes may apply and are the responsibility of the customer.
4. Order Tracking
- Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through our order tracking page.
5. Lost or Damaged Packages
- We are not responsible for lost, stolen, or damaged packages. If your package is lost or damaged, please contact the carrier directly to file a claim. For assistance, you can also reach out to our customer service team.
6. Address Changes
- Please ensure your shipping address is correct at the time of purchase. Address changes after the order has been shipped are not possible. If you need to update your address, contact our customer service team immediately after placing your order.
7. Delayed Deliveries
- Occasionally, there may be delays due to factors beyond our control (e.g., weather, holidays, carrier delays). We will do our best to notify you of any significant delays.
8. Returns & Exchanges
- For information on returns and exchanges, please refer to our Return Policy.
9. Contact Us
- If you have any questions or concerns regarding your shipment, please contact our customer service via our contact form.